Redefining Customer Support

Peace of mind with online customer support assistance available when and where you need it

You can now rely on customer support assistance from Fuji Xerox twenty-four hours a day, seven days a week. Through our Online Support Assistant, we are at your �beck and call� helping your business to perform at optimum level.

Online Support Assistant offers step-by-step instructions in solving your request. With an easy-to-use search capability you can view fully illustrated instructions on how to replace a consumable, do double-sided printing and much more. You can also download the latest drivers for your Fuji Xerox product.

Information available, on demand, twenty four hours a day

Our Online Support Assistant is a powerful, fully searchable, web enabled product knowledge base of solutions and �how-tos� to help you find assistance in a fast, efficient and self-directed manner.

Online Support Assistant simplifies the process of finding solutions. Each search delivers appropriate responses to technical questions, helping you to keep your business running.

Take advantage of the most up to date solutions and advice

Online Support Assistant is resourced by a worldwide team of experts continually adding and updating solutions to help you in your quest for increased productivity and efficiency.

You can search for instructions on how to view and report your meter readings correctly, order consumables, replace the stapler cartridge, and much more.

Intuitive Search

Navigating the functionality of Online Support Assistant is like surfing the web. You can search by keywords or by phrases. You are likely to always find what you are looking for.

Downloads

Have you lost your CD containing your printer driver? Go to Online Support Assistant and download and install the latest driver within minutes.

Step-by-step Instructions

Solutions are demonstrated with step-by-step instructions to guide even the most non-technical user. Online Support Assistant is highly intuitive and delivers the best solution to most requests time after time.

Visit www.fujixerox.com.sg/support for more information.

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