Customer Voices

"I am writing this feedback to give my commendations to 3 persons, Ms. Eileen (our sales representative), Mr. Alvin Lee and Mr. Tiang (technician servicing the DC900 printer). For Mr Alvin Lee and Mr. Tiang, I would like to bring up the recent positive service experience that I have had with them... In the problem fixing process, both of them were full of perseverance, very knowledgeable and professional. I was utmost satisfied. Not only I was informed on the cause of the problem, the assurance and confidence that they have given me in getting the problem rectified boosted my overall confidence in the service standard of Fuji Xerox. I believe that they have done the service team proud. "

Kiwi Tang
Director
Ultimate Printing Pte Ltd

"I would like to extend a warm "thank you" to frontline staff (like Wendy) for supporting and processing our orders. Wendy has always been very helpful and resourceful in supporting our spare parts requirements. She has helped us deal with various demanding situations in the past and continues to be ever forward looking. The situation was resolved & we managed to live up to OUR BRAND image in fulfilling customer promises. Thanks once again to you and your team. "

"I would like to thank your engineer - Anthony Yeo, for being patient, friendly and going the extra mile to resolve my plotting issue and also advise us on the proper care and usage of the plotter."