Case Studies

xorex-press

The Journey from 1 to 8 Print Shops and 20% Year-on-Year Growth – all in 8 Years!

With the right combination of technology and business development services mix in partnership with Fuji Xerox, Xorex Press has met and exceeded their business targets with a 20% year on year growth.

The Color 1000 Press has allowed Xorex to handle high volume print jobs that require fast turnaround time, while Fuji Xerox DocuColor 1256, 1257 and 1450 printers have provided consistent print and finishing in all 8 outlets.

Business Department:Operations
Industry:Graphic Communications
Solution Offering (s): Digital Print Solution, C1000, DocuColor 1256, DocuColor 1257 and DocuColor 1450 printers

 

Global Manufacturing Firm Improves Print Uptime through Regional Solution Support Centre

Are you overpaying your suppliers due to issues in matching documents, multiple invoice formats and manual processes?

The company is a world leader in healthcare, lifestyle and lighting solutions. Employing some 122,000 employees globally, it operates in more than 100 countries worldwide. As a ground level investor in Singapore, the company has helped build the world class infrastructure and technology base that Singapore has today. The company headquarters its regional operations and competence centers for the Lighting, Healthcare and Consumer Lifestyle sectors in Singapore.

Business Department:Operations
Industry:Manufacturing
Service Offering (s): Regional Solution Support Centre

 

Fuji Xerox Asia Pacific

Are you overpaying your suppliers due to issues in matching documents, multiple invoice formats and manual processes?

Watch how Fuji Xerox has utilized its own Finance & Administration Services (FAS) to streamline their Procure-to-Pay (P2P), Record to Report (R2R) and Order to Cash (O2C) transactions for all of its offices in Asia Pacific.

Business Department: Finance
Industry: Technology
Service Offering (s): Finance & Administration Services

Clifford Chance

After implementing Fuji Xerox Print & Mailroom Services, Clifford Chance has experienced a 20% reduction in printing costs and freed up 40% of their legal secretaries time.

More importantly, Fuji Xerox implemented a Change Management process to guide Clifford Chance into the new technology and services available to their staff, easing them into new changes

Business Department: Operations
Industry: Legal
Service Offering (s): Enterprise Print Services - Centralised Print Mail and Distribution Services

ANZ

Before moving to new headquarters, ANZ's printer fleet required considerable time for on-going maintenance and stock replenishment. Many of the devices were not used to their full capacity, yet when devices incurred issues, it cost ANZ employees in lost time and inconvenience, as well as creating bottlenecks at other operational printers.

ANZ implemented a fully managed fleet of multifunction devices and cost recovery software which offered ANZ full user lever accounting and tracking of all print history, as well as greater document security, they experienced many benefits.

Business Department:Operations
Industry:Finance
Service Offering (s):Enterprise Print Services - Office

One of Singapore's Largest Law Firms

One of Singapore's largest law firms improves their support resolution and user satisfaction of their customized solution with the help from Fuji Xerox Regional Solution Support Centre (RSSC.

Business Department: IT
Industry: Legal
Service Offering (s): Imaging Solution, Customized Search Solution, Regional Solution Support Centre

Generic Print

Generic Print partners Fuji Xerox and uses Digital Printing to grow their business revenue by 20% and reduce costs by 40%.

Business Department: Operations
Industry: Graphic Communications
Service Offering (s): Digital Print Solution, C1000, XMPie

 

Tourism BC

Tourism BC's benefit from Xerox 1:1 Lab was the quantity of highly relevant consumer data it collected during the project that can be used to better target its communications efforts in the future. The new customized 24-page 1:1 Guide delivered efficiency and intelligence in a true customer relationship management program. It brought increased relevancy and accuracy to the consumer at a lower cost to Tourism BC.

Business Department: Marketing
Industry: Tourism
Service Offering (s): The 1:1 Experience Service

Aliant

Aliant, a leading North American regional provider of information and communications technology, re-designed monthly bills to increase customer satisfaction and outsourced print production to cut costs.

Business Department: Adminstration, Customer Service
Industry: Telecommunications
Service Offering (s): Enterprise Marketing Services, Enterprise Print Services - Centralised Print

STAPLES Business Depot

Xerox 1:1 Lab helped STAPLES Business Depot increased their rate of coupon redemption by 50 per cent - without any additional follow up. The average purchase amount by customers who received the 1:1 direct mail piece was 18 per cent greater than the amount purchased by customers who received the traditional direct mail piece. With the 1:1 Lab campaign, profit per customer transaction was 37 per cent higher than with the control piece.

Business Department: Marketing
Industry: Retail
Service Offering (s): The 1:1 Experience Service

Daiso

Daiso drives business productivity with Fuji Xerox Customer Support Services.

Business Department: Operations
Industry: Retail
Service Offering (s): Customer Support Services

Loading the player...

Orange Tee

OrangeTee improves office productivity and reduces waste through Enterprise Print Services.

Business Department: IT
Industry: Real Estate
Service Offering (s): Enterprise Print Services - Office, Enterprise Print Services - Centralised Print

 

Loading the player...

Reader’s Digest

The 1:1 Lab was a resounding success in demonstrating the power of relevant, datadriven marketing for Reader's Digest. Response rates exceeded expectations, particularly since a top tier of their customers was selected for the program and their response levels were already above industry norms. Relevant messages based on affinity patterns changed customer behaviour and broke some of the silos in the current business model.

Business Department: Marketing
Industry: Publisher
Service Offering (s): The 1:1 Experience Service

Workspace

Workspace drives business productivity with Fuji Xerox Customer Support Services.

Business Department: Operations
Industry: Professional Services
Service Offering (s): Customer Support Services

Loading the player...

Hong Bao Media

Hong Bao Media drives business productivity with Fuji Xerox Customer Support Services.

Business Department: Operations
Industry: Professional Services
Service Offering (s): Customer Support Services

Loading the player...

The Conference Board of Canada

With Xerox 1:1 marketing solution, The Conference Board of Canada doubled their overall response rate while minimizing marketing fatigue among its members. They achieved a 12 per cent response rate from hard to reach executive clients, versus six per cent response rate from control piece.

Business Department: Marketing
Industry: Non-Profit Organisation
Service Offering (s): The 1:1 Experience Service

World's Leading Diversified Resources Company

Working hand-in-hand with Fuji Xerox Singapore, a world's leading diversified resources company sets itself to digitalise and index more than 7,500 cartons of old records.

Business Department: Operations
Industry: Mining
Service Offering (s): Imaging and Document Management Services

ASTI

ASTI reduces its turnaround time for purchase order processing by 100% with Fuji Xerox Document Imaging solution.

Business Department: Procurement
Industry: Manufacturing
Service Offering (s): Document Imaging Solution

Thales Solutions Asia

Thales Solutions Asia improves productivity with Fuji Xerox Document Management and Imaging solution.

Business Department: Operations
Industry: Manufacturing
Service Offering (s): Imaging and Document Management Services

Loading the player...

Leading Insurance Company

By outsourcing their mail room operations to Fuji Xerox Global Service Team, a leading insurance company successfully streamlined inefficient processes. The benefits also include cost reduction, improved documented processes and operational procedures.

Business Department: Operations
Industry: Insurance
Service Offering (s): Mailroom Services

Leading Motor Insurance Group

A leading motor insurance group increases their efficiency through Fuji Xerox's Document Management Solutions by eliminating manual filing hassles and physical document handling costs while improving their data integrity and security.

Business Department: Operations
Industry: Insurance
Service Offering (s): Document Management Solution, Imaging and Document Management Services

Premier Country Club

A premier country club in Singapore improves its business process via Fuji Xerox's Document Management Solutions. Their data integrity and security as well as information management and sharing processes were also enhanced as a process.

Business Department: Operations
Industry: Hospitality
Service Offering (s): Document Management Solution, Imaging and Document Management Services

Allegiance Health

Allegiance Health, a regional hospital system in Michigan, improved design, production, and ordering of forms, streamlined print management, and enhanced brand image with a Fuji Xerox Document Advisor’s help.

Business Department: Administration, Operations
Industry: Healthcare
Service Offering (s): Enterprise Print Services - Centralised Print, Document Advisor Services

ParkwayHealth

AParkwayHealth partners with Fuji Xerox to implement Managed Print Services (MPS) and Patient Admission System (PASS) to streamline its Document management and patient admission process. This resulted in significant cost savings, improved productivity and increased patient satisfaction for ParkwayHealth.

Business Department: Operations, Admission
Industry: Healthcare
Service Offering (s): Managed Print Services (MPS), Enterprise Print Services - Office, Patient Admission Solution

Loading the player...

Ad Imaging Solutions

AD Imaging Solutions reduces turnaround time by up to 40% with Fuji Xerox’s Color 1000 Press.

Business Department: Operations
Industry: Graphic Communications
Service Offering (s): Digital Print Solution, C1000, XMPie

Refine Printing

Refine printing achieves cost efficiency and heightens productivity by adding digital printing to their capabilities.

Business Department: Operations
Industry: Graphic Communications
Service Offering (s): Digital Print Solution, C1000, XMPie

Authority in Energy Regulation

Fuji Xerox provides the organisation with a single E-Registry Solution to replace their multiple document silos. This single platform enhances their knowledge retention and sharing, and collaboration and ensure in faster decision-making and better quality decisions.

Business Department: Administration, Operations
Industry: Government
Service Offering (s): Records Management Solution

Roads and Traffic Authority (RTA)

The Roads and Traffic Authority (RTA) partnered with Fuji Xerox to refresh their aging print infrastructure. The solution put in place by Fuji Xerox helped RTA save costs, gain complete control and reduce carbon emissions.

Business Department: IT, Operations
Industry: Government
Service Offering (s): Managed Print Services (MPS), Enterprise Print Services - Office

A Singapore Statutory Board

A statutory board in Singapore picked Fuji Xerox as a partner of choice to build a lasting infrastructure of green IT in its own offices.

Business Department: IT, Operations
Industry: Government
Service Offering (s): Managed Print Services (MPS), Enterprise Print Services - Office, ApeosPort

Solidarity Fund QFL

Using Xerox 1:1 Lab helps Solidarity Fund QFL to achieve a 155% increase in the number of shareholders who switched to systematic savings. By presenting tailored examples and using specific arguments to convince them to reactivate their RRSP contributions, the percentage of shareholders who returned to payroll deduction was three times greater than that spurred by the traditional brochure.

Business Department: Marketing
Industry: Financial Services
Service Offering (s): The 1:1 Experience Service

Heritage Education Funds

Xerox 1:1 colour marketing solution pays off for Heritage Education Funds by helping them to provide their clients with customized print communication that had a real impact. It reinforces the message that Heritage knows its clients and in turn brings value to them.

Business Department: Marketing
Industry: Financial Services
Service Offering (s): The 1:1 Experience Service

Yasuda Accounting Firm

Yasuda, a one-stop accounting firm based in Japan, worked with Fuji Xerox to implement a company-wide digitalisation system to achieve a paper-less office and improved customer service.

Business Department: Operations
Industry: Financial Services
Service Offering (s): DocuWorks, DocuCentre

AIA

With the help of Fuji Xerox’s 1:1 Lab, AIA Singapore reaches out effectively to its customers through a personalised print and online campaign, creating a win-win situation for both agents and policyholders.

Business Department: Customer Management
Industry: Financial, Insurance Services
Service Offering (s): The 1:1 Experience Service, XMPie

UWC South East Asia

UWC South East Asia, Singapore's leading international college partners with Fuji Xerox to reduce environmental impact by better management of documents.

Business Department: IT
Industry: Education
Service Offering (s): Document Management Solution, Cost-tracking Solution

Loading the player...

The Twins Campaign - Spot the Difference

The 1:1 Experience Service reaches record-breaking highs with a revolutionary multichannel marketing campaign.

Business Department: Marketing
Industry: B2B
Service Offering (s): The 1:1 Experience Service

Loading the player...

Leading Global Investment Management Firm

A U.S. investment management company with $350 billion in assets optimized digital printing processes to improve speed, quality and brand control for cutomized sales presentations and documents.

Business Department: Operations
Industry: Banking
Service Offering (s): Enterprise Print Services - Centralised Print


 

Adobe® Reader®

To view PDF contents, Adobe® Reader® is required.

Adobe® Reader® download page