SINGAPORE
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Document Solution for Aerospace Maintenance (DSAM)
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Document Solution for Aerospace Maintenance (DSAM) |
Challenges
The aerospace industry in Singapore has done well over the last 10 years. With Asia expected to double its fleet
of aircraft by 2015, the Singapore aerospace industry is set for greater growth.
To further solidify Singapore's position as a leading aviation hub, the Singapore government has committed to the
development of the Aerospace Park in Seletar, slated to be ready by 2015.
With growth and expansion come challenges and uncertainties. The aerospace industry constantly faces volatile
externalities such as rising and unstable operation costs, air-worthiness issues and high levels of regulatory
controls.
Cost reduction and faster turnaround time of Maintenance, Repair and Overhaul (MRO) services are some measures to
address these challenges. MRO service providers are constantly required to reduce costs, improve turnaround time,
while maintaining quality and adherence to regulations.
One of the problems that exacerbate cost and turnaround problems MRO operations face is the lag in information
retrieval caused by a digital-paper gap.
Solution
The Document Solution for Aerospace Maintenance (DSAM) is a critical component of the document management strategy
to streamline the MRO process of aerospace organizations. It is an end-to-end document management solution to improve
productivity while reducing turnaround time and regulatory risk.
DSAM Digitisation scans and automatically extracts the important data from the Repair Order and supporting documents.
This data can be directly exported to the existing ERP/MRO System through the DSAM ERP/MRO Interface, improving the
productivity of the data entry process.
Electronic copies are stored in the DSAM Management, creating a central repository for sharing, tracking and audit
purposes. DSAM Management also alert users of document receipts to facilitate downstream process flow.
Repair manuals can also be stored electronically in the DSAM Management for easy retrieval.
Based on repair part numbers, DSAM On Demand efficiently retrieves the Authorized Repair Certificate, Repair Quality
checklist, Production Forms and relevant sections of the Repair Manual from the DSAM Management and print these
documents. It also captures and transforms the shipping data into high quality laser printed.
As the market leader in providing managed services to the Aerospace industry, DSAM also offers two key services to
improve the MRO process. DSAM Printing and Scanning Services provide experienced onsite or offsite printing
and scanning services to expedite the MRO process in a timely, accurate and cost effective fashion.
Benefits
- Improve operations service level
- Faster turnaround time
- Reduce error
- Improve operations productivity
- Do more with less
- Improve traceability and compliance
- Monitor service level and document visibility
- Facilitate audit
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