Document Solution for Aerospace Maintenance (DSAM)

Document Solution for Aerospace Maintenance (DSAM)

Challenges

The aerospace industry in Singapore has done well over the last 10 years. With Asia expected to double its fleet of aircraft by 2015, the Singapore aerospace industry is set for greater growth.

To further solidify Singapore's position as a leading aviation hub, the Singapore government has committed to the development of the Aerospace Park in Seletar, slated to be ready by 2015.

With growth and expansion come challenges and uncertainties. The aerospace industry constantly faces volatile externalities such as rising and unstable operation costs, air-worthiness issues and high levels of regulatory controls.

Cost reduction and faster turnaround time of Maintenance, Repair and Overhaul (MRO) services are some measures to address these challenges. MRO service providers are constantly required to reduce costs, improve turnaround time, while maintaining quality and adherence to regulations.

One of the problems that exacerbate cost and turnaround problems MRO operations face is the lag in information retrieval caused by a digital-paper gap.

Solution

The Document Solution for Aerospace Maintenance (DSAM) is a critical component of the document management strategy to streamline the MRO process of aerospace organizations. It is an end-to-end document management solution to improve productivity while reducing turnaround time and regulatory risk.

DSAM Digitisation scans and automatically extracts the important data from the Repair Order and supporting documents. This data can be directly exported to the existing ERP/MRO System through the DSAM ERP/MRO Interface, improving the productivity of the data entry process.

Electronic copies are stored in the DSAM Management, creating a central repository for sharing, tracking and audit purposes. DSAM Management also alert users of document receipts to facilitate downstream process flow.

Repair manuals can also be stored electronically in the DSAM Management for easy retrieval. Based on repair part numbers, DSAM On Demand efficiently retrieves the Authorized Repair Certificate, Repair Quality checklist, Production Forms and relevant sections of the Repair Manual from the DSAM Management and print these documents. It also captures and transforms the shipping data into high quality laser printed.

As the market leader in providing managed services to the Aerospace industry, DSAM also offers two key services to improve the MRO process. DSAM Printing and Scanning Services provide experienced onsite or offsite printing and scanning services to expedite the MRO process in a timely, accurate and cost effective fashion.

Benefits

• Improve operations service level
  • Faster turnaround time
  • Reduce error
• Improve operations productivity
  • Do more with less
• Improve traceability and compliance
  • Monitor service level and document visibility
  • Facilitate audit

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1. Document Solution for Aerospace Maintenance (DSAM)