Freight Document Management Solution (FreightDOC)

Freight Document Management Solution (FreightDOC)

A logistics service provider (LSP) typically offers services ranging from freight transportation, warehousing, inventory control to supply chain management.

Being a paper-intensive industry, we know that these services generate an average of 390,000 sheets of paper per company annually! Critical documents such as import and export permits, delivery orders, waybills and bills of lading contribute to this immense volume. These are the lifeblood of information and document exchange within key airfreight and seafreight departments.

According to the World Bank, logistics costs are estimated to rise to a significant 20 per cent of total manufacturing costs in developed countries such as Singapore. In a drive to maintain profitability and competitiveness, shippers are exerting tremendous pressure on LSPs to reduce cost whilst delivering better service and greater efficiency.

LSPs today realise an obvious area where these challenges can be addressed is in cutting the cost of document-intensive activities. LSPs can easily cut operations cost by reducing manual paperwork and streamlining document workflows, thereby raising service levels through a higher throughput of automated freight document handling.

Solution

The Freight Document Management Solution (FreightDOC) provides a complete end-to-end solution to improve Logistics Service Providers' (LSPs) import/export document process.

Freight data residing in existing legacy applications can be captured and transformed by FreightDOC into either high quality laser print or electronic documents, to be delivered along the supply chain in a timely and efficient manner.

FreightDOC's multi-channel delivery capabilities allow freight documents such as Waybills, Bills of Lading, Import/Export Permits and Invoices to be printed, emailed or faxed to multiple parties and simultaneously archived as an electronic copy back into FreightDOC system for Online Self Service.

We also provide Document Process Outsourcing Services to manage the activities supporting FreightDOC. FXS has successfully helped LSPs managed production printing, imaging and archival processes effectively and efficiently, allowing them to focus on their core businesses.

Benefits

• Reduce Operations Cost
  1. Manual works, such as tearing, bursting and sorting of freight documents can be greatly reduced.
  2. Streamline the LSPs document process
• Improve Customer Service
  1. The high qualities of print will improve the corporate branding and image of LSPs, and also reduce the cost of servicing error.
  2. Customer service can be further improved, as the LSPs are now able to respond faster to customer enquiries through the use of FreightDOC.
  3. Increase customer satisfaction and retention as a result of service and communication improvement

Downloads

1. Freight Document Management Solution (FreightDOC)