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Mobile On-Site eService
Our mobile on-site e-service at your beck and call
Fuji Xerox Singapore's mobile customer service engineers are always on call to provide the most prompt and efficient on-site servicing and maintenance of your Fuji Xerox products.
With Fuji Xerox e-Advantage, you know that precious time is spent on productivity and not equipment down time, simply because:
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We have the largest mobile fleet and the most well-equipped customer support team.
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Customer service and support are rendered at the fastest time possible.
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Customer service engineers are equipped with laptop computers for immediate on-site diagnostic work.
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All customer service engineers have full access to a worldwide database of solutions that are updated 24/7 on line.
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Our regional spare parts warehouse is housed in Singapore, so you are assured that any replacement parts are readily available.
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We can provide round-the-clock, 24-hour technical support for mission critical production systems.
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If for any reason that the equipment cannot be restored, back-up support is provided by Xerox Business Services (XBS) to ensure work is completed |
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