Industry Services_image_resized

Industry Services

Helping you streamline your processes and manage costs effectively.

Challenges

Effective services can help you achieve business success. Fuji Xerox Specialised Services streamline nearly any type of workflow processes - from insurance claims to accounts payable processes and more. Whether your business needs require integration with your existing workflow processes or a complete redesign to keep up with the rapid changes in the work or business environment, we can help you streamline your processes and manage costs effectively.

Features

Insurance Services

Fuji Xerox Insurance Industry Services help you to build enduring relationships with customers through technology and processes that enable more highly targeted and effective communication, reducing the cost of servicing customers and building brand value. We are here to help you enhance your customer relationships by streamlining and enriching all document handling and production processes to make you more adaptable to changing customer and market needs.

 

Here are some of the ways we can help:

Claims Processing Services

Cut claims leakage and processing costs while keeping customers happy. We can help you streamline claims ingestion and become more responsive to policyholders – while improving your claims ratio.

 

Marketing and Distribution

Treat every customer like a segment of one. Implement integrated, one-to-one multichannel marketing campaigns that include digital media, introduce best practice and improve visibility and control.

 

New Business Issuance

Acquire new customers faster and cheaper. Automate processes to minimise the cost of issuing new policies, enhance communication with new customers and bring them onboard sooner.

 

Corporate Services

Reduce back office costs and refocus on customers. Let us take non-core processes off your hands and run them for you – at a lower cost than doing it yourself.

Benefits

Through Fuji Xerox Insurance Services, our customers can reap the following benefits:

 

Claims Processing Services

  • Reduce claims leakage.
  • Reduce processing costs.
  • Communicate better with customers.
  • Keep customers happy – and loyal.
  • Adapt to volume fluctuations.

Marketing and Distribution

  • Personalised communication.
  • Increase longevity and loyalty.
  • Maximise upsell and cross-sell.
  • Increase your level of customer insight.
  • Produce communications faster, at lower cost.
  • Reduce labour intensive tasks.
  • Improve visibility and control.

New Business Issuance

  • Approve and issue policies faster while lowering costs.
  • Improve the customer’s experience of your brand.
  • Manage volume fluctuations.

Corporate Services

  • Substantially reduce back office costs.
  • Improve quality.
  • Increase operational efficiency.

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