Our Multi-Pronged Approach to Sustainability

The Desired Customer Experience
Building and retaining customer trust and ensuring their satisfaction has always been our utmost priority. Fuji Xerox Singapore has emerged tops in Customer Loyalty and Overall Satisfaction in the Market Probe Competitive Benchmarking Survey (CBS), for the fifth year running.
Investing in Our Community
It is our goal to be a long-term investor of the community in which we operate. As part of our Corporate Social Responsibility (CSR) theme to enable and empower the youth, we have been engaging our employees through an extensive array of volunteering initiatives.
Impact on the Environment
Sustainable strategies have been part of our business operations for many years. We seek to continuously improve internal processes to meet evolving environmental issues, and also engage our employees to operationalize environmentally friendly work practices across departments and at all levels of the organization.
Nurturing Our People
At Fuji Xerox Singapore, we acknowledge that our employees want to be involved in work that is not just rewarding but also meaningful. We strive to be a holistic employer focusing on not just careers but also employee health, work-life needs and opportunities to give back to the community.

Spearheading Activities as a UN Global Compact LEAD Company

Fuji Xerox was nominated a UN Global Compact LEAD Company in fiscal 2010 in recognition of the commitment of Fuji Xerox top management and the company's proactive measures in advancing sustainability leadership through innovation and action.

Being one of the 49 companies recognized as a LEAD company throughout the world, Fuji Xerox will continue to participate in initiatives to drive Corporate Social Responsibility (CSR) forward worldwide and will deepen the discussion of Sustainable Development Goals. Through these efforts, we will play a global leadership role in spreading and expanding the UN Global Compact and implementing its principles.

GOLD Community Member

Fuji Xerox Asia Pacific is the first company in the document management and solutions field to be a Global Reporting Initiative (GRI) GOLD Community Member and supports the mission of GRI to empower decision makers everywhere, through GRI Sustainability Reporting Standards and its multi-stakeholder network, to take action towards a more sustainable economy and world.

Fuji Xerox has overseas operations in Asia Pacific including China (including Hong Kong and Taiwan), South Korea, the Philippines, Vietnam, Myanmar, Cambodia, Thailand, Malaysia, Singapore, Indonesia, Australia and New Zealand."

Toner recycling options

Customers who have purchased new toner cartridges from our resellers, such as Challenger, may return the used toner cartridges to the respective resellers.
For customers who buy directly from us, the recycling program is embedded in our overall delivery and service processes. We collect used toner cartridges as we deliver new ones and bulk toner collection arrangement is scheduled upon request on a weekly basis.
Customers can also return used toner cartridges to the following locations:

Customer Care Centre
67 Ubi Crescent
#02-02
Singapore 408560

Operating Hours: Monday - Friday, 0900 - 1730 hrs;
Saturday, 0900 - 1300 hrs;
Closed on Sundays and Public Holidays

Fuji Xerox Singapore Pte Ltd
80 Anson Road
#01-01 Fuji Xerox Towers
Singapore 079907

Operating Hours: Monday - Friday, 0830 - 1730 hrs;
Closed on Weekends and Public Holidays